Privacy Policy

1. Who we are

Insoftica Ltd ("Insoftica", "we", "us") is a technology company registered in the United Kingdom. We are the data controller for personal data collected throughwww.insoftica.com. Our registered office is 128 City Road, London, EC1V 2NX, United Kingdom. You can contact us at support@insoftica.com.

2. What we collect

We keep data collection to the minimum needed to run this website and respond to you.

• Contact form and email. If you contact us we receive the name, email address, company (if given) and message you provide.
• Technical data. Our hosting provider records standard server logs (IP address, browser type, pages requested, timestamps) for security and reliability.

We do not use advertising trackers or sell personal data.

3. Why we use it and our lawful basis

• To reply to your enquiry and carry on a conversation you started: our legitimate interest in responding to you, or steps at your request before entering a contract.
• To keep the website secure and available: our legitimate interest in operating a reliable service.
• To comply with legal obligations where they apply.

4. Cookies and analytics

This website does not set cookies for tracking or advertising. If we introduce privacy-respecting analytics in future we will update this policy and, where required, ask for consent first.

5. Who we share it with

We use third-party providers to host this website and to deliver email. They process data only on our instructions. We do not share your personal data with anyone else unless the law requires it.

6. International transfers

Where a provider processes data outside the UK, we rely on safeguards recognised under UK data protection law, such as adequacy regulations or standard contractual clauses.

7. How long we keep it

Enquiries are kept for as long as needed to deal with them and for a reasonable period afterwards, normally no more than two years, unless we go on to work together. Server logs are retained for a short period by our hosting provider.

8. Your rights

Under UK data protection law you can ask us to:

• access the personal data we hold about you;
• correct it if it is inaccurate;
• delete it, or restrict or object to how we use it;
• provide it to you in a portable format.

To exercise any of these rights, email support@insoftica.com. You also have the right to complain to the Information Commissioner's Office (ICO) atico.org.uk.

9. Security

This site is served over HTTPS. Access to enquiries is limited to the people who need it to respond.

10. Changes to this policy

We will post any changes on this page and update the date at the top.